Covid-19/Ireland: Update and recommendations [fr]

Faced with the coronavirus - Covid-19 crisis, the French State, the Ministry of Europe and Foreign Affairs, the French Embassy in Ireland, are fully mobilized.


Last update on 31/03

How do I contact the embassy?

We invite you to first read this article before contacting us, many answers are included. If you need to contact us, here are the ways to do so:

  • For coronavirus-related queries, you call our dedicated line from Monday to Friday from 9:30am to 5pm at +353 (0)1 277 5050 or +353 (0)1 277 5015
  • The regular embassy line is still +353 (0)1 277 5000
  • Outside these hours and only in case of an emergency, you can call the 24-hour emergency number: +353 (0)86 603 1380.

I am French and I live in Ireland or I am visiting Ireland. What should I do? I want to go back to France, how can I do it?

I have my permanent residence in Ireland

We recommend that you avoid European travel, even to return home, unless you have compelling reasons to do so.

I am visiting, on holidays, or an Erasmus student in Ireland.

We recommend that you take all necessary measures to go back to France as soon as possible and as long as flights and ferries are operating. Please note that these connections are gradually being reduced.

Do flights and ferries still operate?

Flights and ferries are still operating, notably via Air France and Aer Lingus, but are gradually being reduced. Ryanair and Transavia have suspended their flights to France.

Air France operates some flights from Dublin at least until April 12.

Air France points out that connecting flights to other cities in France are being maintained, both from Paris and Amsterdam, but on a reduced schedule. All information is on the Air France or KLM websites which are regularly updated.

Please note: Paris Orly airport has announced that it will temporarily close on 31 March.

You can check flights on Air France website. Aer Lingus also still has several routes to various destinations in France. You can contact Air France on +353 16 590 44 2 (Ireland) or +33 9 69 39 36 54 (France) and Aer Lingus on +353 1 761 7834 (Ireland) or +33 18 69 95 728 (France).

For ferries, Brittany Ferries has cancelled all ferries to France until 22 April. Check availability for Dublin-Cherbourg with Irish Ferries and Rosslare-Cherbourg with Stena Lines. Careful, vessels often fully booked.

Following the new measures announced on March 27 by the Irish government, can I still go to the airport or to take the ferry ?

There are no restrictions on leaving Ireland. When going to the airport or to the port, we advise you to have your plane or ferry tickets to prove the reason of your trip.

I am able to reach an airport in France. How can I get back home? Can a relative pick me up from the airport?

The Ministry of the Interior states that the return of people to their homes is an exception to the travel restrictions. This return home will be possible by filling in a document that can be downloaded from the Ministry of the Interior’s website. This certificate may also be drawn up on plain paper.

For more information: consult the Ministry of the Interior website.

In the event that a national is unable to return home by his or her own means, a relative is authorised to travel, in particular by car, to meet the traveller at the airport. He or she must carry his or her certificate of exceptional travel, which can be downloaded from the Ministry of the Interior website, stating the reason "travel for compelling family reasons" and providing a copy of the family member’s air ticket and boarding card on the return journey.

Download the document. This certificate may also be written on plain paper.

I’m waiting for a flight or a ferry to return to France but don’t have accommodation, what can I do?

For our compatriots who are waiting for a flight and do not have accommodation, the Ministry of Foreign Affairs has set up an emergency service to put French people stranded abroad in difficulty in touch with French people living outside France who volunteer to host them. This mutual assistance service, to offer accommodation or to request accommodation, is available at the following web address:

The embassy stresses that this solution is only temporary, as those wishing to return to France must do so as soon as possible.

Can I travel to or from Ireland?

I live in France or in another country outside Ireland and I am due to travel to Ireland soon: what should I do ?

Do not travel unless it is imperative to do so. There is no ban on leaving French territory or on entering Ireland. However, please note the recommendations of the Irish government for people entering Irish territory below. Consult the Travel Report Card for Ireland from the French Ministry of Foreign Affairs by clicking here.

Anyone coming into Ireland, apart from Northern Ireland, will be required to restrict their movements on arrival for 14 days. This includes Irish residents.

I live in Ireland. Can I travel abroad?

The Irish Government is advising against all non-essential travel overseas. This includes Great Britain but does not apply to Northern Ireland.

Please strictly adhere to the country specific recommendations of the Irish Department of Foreign Affairs

I’m Irish or another EU national. Do I have the right to go to France?

All EU citizens (as well as the British, Icelandic, Liechtenstein, Norwegian, Andorran, Monegasque, Swiss, San Marino as well as citizens of the Holy See) and their family members have the right to enter French territory if they reside in France or if they transit through France to reach their residence (or if they are health professionals for the purpose of combating Covid-19 or if they are responsible for the transport of goods).

You must have proof of address by any means to present at the border. This could be, for example, a rent receipt, an insurance certificate, an electricity or gas bill.

What is the current situation of COVID-19 in Ireland and what measures have been taken by the Irish government?

What is the current situation of COVID-19 Coronavirus in Ireland?

As of 31 March 2020, 2910 cases of Covid-19 coronavirus have been confirmed. 54 persons died.

What measures have been taken by the Irish government?

In a speech given on 27/03, the Taoiseach Leo Varadkar announced the following measures:

Everybody must stay at home in all circumstances, except for the following situations:

  • to travel to and from work, or for purposes of work, only where the work is an essential health, social care or other essential service and cannot be done from home. Full list here.
  • to shop for food and household goods or collect a meal
  • to attend medical appointments and collect medicines and other health products
  • for vital family reasons, such as providing care to children, elderly or vulnerable people
  • to take brief individual physical exercise within 2 kilometres of your home, which may include children from your household, as long as you adhere to strict 2 metre physical distancing
  • for farming purposes, ie food production or care of animals
  • all public and private gatherings of any number of people outside a single household or living unit are prohibited.

A further range of non-essential shops and services will be closed.
Adult community education centres and local community centres will be shut.
All non-essential surgery, health procedures and other non-essential health services will be postponed.
All visits to hospitals, residential healthcare centres, other residential settings and prisons are to cease, with specific exceptions on compassionate grounds.
Shielding, or cocooning, will be introduced for all those over 70 years of age and specified categories of people who are extremely vulnerable to COVID-19.

How to ask my local community for assistance?

Covid Community Response is a national support helpline for individuals and organisations seeking assistance from their local community during the Covid-19 pandemic. Members of the public seeking assistance can now do so via text (086 180 0256) or phone call (021 237 7809).

Where can I find information on the virus and the instructions to follow?

Where can I find information on the situation in Ireland ?

To prevent the virus from spreading, it is imperative to follow the recommendations of local authorities. You can find them on:

You can download the HSE information booklet on Covid-19 here.

Stay informed by visiting the Ireland Travel Report (in French) Dernière minute des Conseils aux voyageurs pour l’Irlande

You can also read the FAQ of the French Ministry for Foreign Affairs.

Where can I find information on the situation in Ireland ?

For general information or to enquire about the situation in France, you can consult :

The French Ministry of Health has opened a call center on 0800 130 000 (7 days a week, 24 hours a day) which provides information on Covid-19 and advice for those who have traveled to at-risk areas or who had close contacts with people who have traveled to at-risk areas.

You can also read the FAQ of the French Ministry for Foreign Affairs.

What are the steps to take to protect yourself and others from the virus?

Follow this advice as strictly as possible and encourage others to follow this advice too:

  • Wash your hands properly and often
  • Cover your mouth and nose with a tissue or your sleeve when you cough and sneeze.
  • Put used tissues into a bin and wash your hands.
  • Clean and disinfect frequently touched objects and surfaces.
  • Avoid close contact with people - keep a distance of 2 metres (6.5 feet) between you and others.
  • Avoid crowded places, especially indoors.
  • Avoid non-essential travel overseas and follow the DFA’s travel advice
  • Stay at home if you are sick to help stop the spread of whatever infection you may have.

More information on the HSE website

How do I get up-to-date information on the situation from the Embassy?

If you are passing through Ireland, register on the Ariane website to be informed of the latest travel advice for Ireland (in French).

If you are resident in Ireland and have registered, information will be communicated to you according to the development of the situation at the email address you have given.

If you are a resident in Ireland but you are not registered in the Register, please register.

Follow the news on:

I think I have symptoms of coronavirus, what should I do?

If you are experiencing flu-like symptoms like fever and/or cough and/or shortness of breath and/or breathing difficulties, you should immediately self-isolate regardless of travel or contact history. People in your household will need to restrict their movements.

Please contact your GP (family doctor) by phone. Do not go to your GP surgery in person. Do not travel outside or within Ireland but instead follow the guidance set out above.

Your GP will assess you and decide if a test for COVID-19 is necessary.

Please note: we have been informed that text messages sent by the HSE for test appointments may not work on French or foreign telephone numbers. We therefore invite you to give your Irish number, or the one of someone you trust.

You can also call HSELive on 1850 24 1850 for further guidance.

If it is an emergency, call an ambulance on 112 or 999 and tell them that you may have COVID-19.

In France, call the 15.

More information on the HSE website

What about consular processes (passports, identity cards, visas...)?

What are the opening hours of the Consulate?

Due to the Covid-19 epidemic and in order to protect users, the Consulate is fully mobilized and refocuses its activities on the most urgent requests. As a result, non-urgent consular services are suspended and the Consulate is closed to the public.

In case of an emergency, book an appoitment by:

  • Calling us on +353 (0)1 277 5000 between 9.30am and 5pm Monday to Friday or send us an email at
  • Outside these hours, in case of extreme urgency, you can contact (+353) (0)86.603.13.80.

How does the visa service work?

The visa service is temporarily closed. In case of emergency and only for family members of EU citizens, please send an email to or call us on +353 (0)1 277 5000 between 9.30am and 5pm Monday to Friday.

I had an appointment to renew my passport or national identity card. What about it??

The COVID-19 crisis has forced us to cancel all appointments to renew your travel and identity documents. You will be contacted as soon as we resume our activities for a new appointment.

You do not need to cancel your appointment on the online platform, we will take care of it.

Can I pick up my passport or my national identity card, which is ready to be collected?

During this exceptional period, the deadline for withdrawing identity documents will be extended by 3 months. This means that you will have an additional 3 months to collect your document.

If you had chosen to pick up your identity card at the consulate or at a consular agency, the consulate will contact you when it reopens to the public to inform you that your passport or identity card is ready.

If you had opted to have the title sent to your home, you will receive it.

I have a "titre de séjour" (residence permit) or my spouse is not French. What’s my situation?

Can non-French people with a "titre de séjour" (residence permits) enter France??

Yes, non-French nationals holding a residence permit may, together with their spouse and children, return to their home in France. Those whose permit has been lost or stolen may apply for a return visa at the appropriate diplomatic or consular post.

The documents authorising residence in France have also been extended for a period of 3 months.

On returning to France, disembarkation at a French airport is allowed for French citizens, but is it allowed for foreign spouses?

French citizens, together with their spouse and children of another nationality, with a valid residence permit or visa, may continue to enter French territory and return to their home. The notion of spouse extends to the partner in a partnership and the cohabitee.

Published on 31/03/2020

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